GUEST EXPERIENCE
Secret Shopper
Plan visits, focus the form on this month’s priorities, and turn findings into action.
VISIT HISTORY
Assignments and results
Open a submitted visit to see its answers, score, evidence, and critical findings.
PRIVATE ASSIGNMENT
Schedule a shopper visit
TED creates a unique private link. The location and form version are locked to this assignment.
Assignment ready
Send this private link only to the assigned shopper.
MONTHLY FOCUS
Edit the shopper form
Change sections, questions, required answers, scoring weight, and critical thresholds. Saving creates a new version.
Existing assignments and completed visits keep the exact form they started with.